Returns & Exchanges
At Afends, we want you to be completely stoked with your purchase, which is why we offer a 30-day return period for all items in their original, unworn condition. Whether you need a different size or a full refund, our sustainable fashion collective is here to ensure a seamless experience.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Your Resolution
Select your preferred outcome by opting for a direct size exchange, a store credit with a bonus incentive, or a refund to your original payment method.
Pack and Label
Securely package your items in their original compostable packaging and download your pre-paid shipping label provided by our portal.
Drop Off and Track
Drop your parcel at any authorized shipping location and keep your tracking number handy while our team processes your return within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing